Key Responsibilities

1. Product Management

• Develop comprehensive knowledge of assigned ingredients, including features, benefits, applications, market positioning, and competitive advantages.
• Manage and maintain product portfolio information, technical documentation, and marketing materials.
• Conduct market research and monitor industry trends, customer needs, competitive activities, and emerging ingredient innovations.
• Identify new product opportunities and support portfolio expansion strategies.
• Coordinate product launches and commercialization activities.
• Prepare product presentations, technical data sheets, brochures, catalogs, and sales support materials.
• Develop application guides, formulation guides, technical manuals, and other product-related documentation to support customers and sales teams.
• Collaborate with suppliers and internal teams to develop product content and marketing materials.

2. Technical & Sales Support

• Provide technical consultation and product recommendations to customers and internal sales teams.
• Conduct product training sessions for sales personnel, distributors, and customers.
• Support customer visits, technical discussions, product presentations, and troubleshooting activities.
• Assist the sales team in identifying business opportunities and developing growth strategies.
• Handle customer inquiries regarding product functionality, applications, and technical specifications.
• Coordinate sample management and product evaluation processes.
• Support customer projects from product selection through commercialization.

3. Supplier Management

• Build and maintain strong relationships with local and international suppliers.
• Coordinate with suppliers regarding product updates, technical information, pricing, and commercial terms.
• Arrange supplier visits, technical seminars, webinars, and customer meetings.
• Facilitate communication between suppliers and customers to support business development activities.
• Work closely with suppliers to identify new products and market opportunities.

4. Regulatory & Quality Support

• Review and manage regulatory and quality documents, including:
• Certificate of Analysis (COA)
• Product Specifications
• Safety Data Sheets (SDS)
• Halal, Kosher, GMP, ISO, Organic Certifications
• Other regulatory and quality-related documentation
• Monitor regulatory requirements relevant to cosmetic and nutraceutical ingredients.
• Coordinate with Regulatory Affairs and Quality Assurance teams to ensure compliance with applicable regulations and customer requirements.
• Support customer audits, questionnaires, and document requests.
• Ensure product documentation remains updated and compliant with regulatory standards.

5. Business Development & Market Analysis

• Analyze sales performance, market trends, customer demands, and competitive activities.
• Prepare business reports, sales forecasts, and product performance analyses.
• Identify target customers, emerging markets, and growth opportunities.
• Support pricing strategy development and profitability analysis.
• Recommend actions to improve product performance and market penetration.
• Collaborate with cross-functional teams to achieve business objectives and revenue targets.

6. Marketing & Event Support

• Develop and maintain marketing materials such as brochures, product catalogs, technical bulletins, presentations, and sales kits.
• Support content development for digital marketing, websites, newsletters, and promotional campaigns.
• Participate in trade shows, exhibitions, seminars, workshops, and industry events to promote products and generate business opportunities.
• Coordinate booth preparation, product samples, marketing materials, and technical support for exhibitions and promotional activities.
• Represent the company by providing product presentations, technical consultation, and customer engagement during industry events.
• Collect market intelligence, customer feedback, and competitor information from industry events and business activities.

7. Project Coordination

• Coordinate cross-functional projects involving Sales, Marketing, Regulatory Affairs, Quality Assurance, Supply Chain, Operations, and Suppliers.
• Ensure timely completion of product-related projects and customer requirements.
• Monitor project progress and communicate updates to relevant stakeholders.
• Maintain accurate records of project status, product information, and business activities.

Qualifications

• Bachelor's degree in Cosmetic Science, Chemistry, Biology, Food Science, Pharmaceutical Sciences, or related fields.
• Experience in cosmetic ingredients, nutraceutical ingredients, specialty chemicals, or related industries is preferred.
• Strong knowledge of cosmetic ingredients and/or nutraceutical ingredients.
• Good command of English, both written and spoken.
• Excellent presentation, analytical, communication, and coordination skills.
• Ability to work effectively with cross-functional teams, suppliers, and customers.